What if an employee loses his or her card?
He or she must call us to report the loss. We will make sure they get a replacement RPM Card immediately. As long as the loss was reported promptly, and the employee was not involved with any criminal activity that causes a loss, the employee will also have the full balance from before the loss replaced immediately. The employee must report their new card number to you to make sure that their next pay is deposited onto their new RPM Card.
