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What if an email or attachment is encrypted and cannot be checked by the email gateway?

April 26, 2017checked email encrypted Gateway

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What if an email or attachment is encrypted and cannot be checked by the email gateway?

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If an incoming message and/or attachment cannot be scanned by the email gateway, it will be delivered with the following text added to the top of the message: [The following text has been inserted by the Cal Poly email system] This message contains enrypted attachment(s) that the Cal Poly email system was unable to scan for viruses. If you were not expecting an encrypted file from

you should NOT open the attachmen without first contacting the sender to confirm the email is legitimate. If you have a question, please contact the ITS Service Desk at (805) 756-7000 or servicedesk@calpoly.edu.