What if a tenant or cleaner switches the camera off at the mains, or if there is a power cut, or a temporary fault on the phone line?
A. If the power is accidentally switched off, or there is a power cut, or a phone line fault, the equipment is designed to reset and operate correctly when power returns or the fault is corrected, and will do so the vast majority of the time. We only use commercial-grade Axis cameras, used in shops, schools and airports, where reliability is paramount. Having said that, we cannot guarantee absolutely that your equipment will always reset following a fault on the phone line or a power cut. Switching off and on usually resets the system, but in the unlikely event that we need to carry out a site visit to reset equipment following such a service failure for whatever reason, this will be chargeable at our normal rates.
