What if a specific Harvard ID is unknown to NetConnect?
First doublecheck the ID number, then send email to netmanager@fas.harvard.edu if you feel it has been omitted. Network Contacts may not request network connections under the ownership of undergraduate students. How do I delete a record? In NetConnect there is no way to specifically delete a record. You may expire a completed connection request if you wish to reactivate it at a later date or want to let a new system use the datajack on a temporary basis without waiting for the datajack to be split. You may re-use the record if a system is upgraded – just enter the new system data (computer model, ethernet model, and ethernet address). Or if you don’t need the record or the datajack it is connected to, you may send email to netmanager@fas.harvard.edu and the record can be deleted. Note that jacks that have no records registered to them may be disconnected from the network unless special provisions have been made. How do I expire a record? To indicate that a particular system is no longe