What if a purchased upgrade conflicts with a configuration that already exists or exceeds published maximums?
A. It is possible that a purchased upgrade causes technical problems with the Cisco Unity system, if it conflicts with approved configurations or maximum capacity limits. Such conflicts cause Cisco Unity to move into a four-hour shutdown mode, which requires a reboot of Cisco Unity every four hours until the licensing violation is resolved. If this is identified as the cause of the problem by Cisco Technical Support, then the customer is requested to work with the licensing team in order to remove the conflicting upgrade and return to an approved configuration.
Related Questions
- One of the objections some Village Trustees raised was that the project exceeds building density zoning maximums. What does "building density" really mean?
- Can customers upgrade from Vulnerability and Patch Management Pack to HP OpenView Configuration Management Patch Manager?
- How are configuration files handled during an RPM upgrade?
