What if a prescription is needed before permanent I.D. cards are received?
The member should make sure the pharmacy they wish to use works with their Health Care Plan. Some plans require a deductible be met prior to prescription copays. The member will need to pay the full amount of the prescription up front, but may request reimbursement by retaining the paid receipt and calling the Health Plan’s Member Services Department after his/her permanente I.D. card has been received.