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What if a portal receipt number is provided, but the Tax Office fails to respond within the taxpayers’ charter service standards?

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What if a portal receipt number is provided, but the Tax Office fails to respond within the taxpayers’ charter service standards?

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The case officer/manager should contact the client, within 48 hours of being allocated the application in TDMS, to advise they are the contact person for the private ruling application or objection.

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