What if a patient needs to speak to someone urgently about their treatment outside of clinic hours?
If a patient feels unwell as a result of their on-going treatment or if they have a question about their treatment that needs an immediate answer, they should call 01922 455911 at any time, any day of the year. Out of office hours a message will give the patient a mobile number of a senior member of the MFS team who will deal with any concerns. Please note that these calls will be taken outside of the office and so patient notes will not be available to refer to, and the diary will not be available to book appointments. Calls are taken via a mobile phone and so may be disturbed by background noise, although every effort is made to keep this to a minimum.
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