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What if a members provider has left the network since the Provider Finder was last updated or the directory was last printed?

April 26, 2017directory finder Left Network printed Provider updated

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What if a members provider has left the network since the Provider Finder was last updated or the directory was last printed?

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If a Primary Care Physician has left the network, the member should select a new provider and contact Customer Service with the new selection. Customer Service will send a new ID card with the new Primary Care Physician’s name and telephone number.