What if a member needs Specialists, Lab Tests or X-rays?
A25. If a member or a covered dependent needs any of these services, he/she will not need a referral. If the member goes to a network provider, he/she will keep out-of-pocket expenses to a minimum. If requested, network physicians can usually help refer the member to another provider in the network. This is only a brief summary of the plan. Please refer to the Evidence of Coverage or Certificate for more complete details about the plan including benefits, limitations and exclusions.
If a member or a covered dependent needs any of these services, he/she will not need a referral. If the member goes to a network provider, he/she will keep out-of-pocket expenses to a minimum. If requested, network physicians can usually help refer the member to another provider in the network. In some cases, especially if a personal physician is out-of-network, the member may have to ask for a referral to a network specialist whom he/she has chosen.
If a member or a covered dependent needs any of these services, he/she will not need a referral. If the member goes to a network provider, he/she may have fewer out-of-pocket expenses than with an out-of-network provider. If requested, network physicians can usually help refer the member to another provider in the network.