What if a legitimate message is placed in quarantine by mistake?
During the 14-day quarantine, any blocked message can be released and sent to a user’s inbox in one of three ways: • To release a message from the spam digest, click on the message’s ID (see leftmost column in Figure 2). A reply message window will open. Click the Send button. • To release all messages from the spam digest, open the digest message and click on the Reply button. • To release one or more messages from quarantine, log in to the Quarantine Manager. In the Blocked Message view, click the check boxes of messages you want delivered to your inbox. Click on the Deliver Message button.
