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What if a donor or collector accidentally spills a specimen & the donor will not attempt to give another specimen?

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What if a donor or collector accidentally spills a specimen & the donor will not attempt to give another specimen?

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In the unfortunate event that the collector spills the donor’s specimen, the collector should apologize to the donor, make a note in the “Remarks” section of the CCF, supply the donor with a new sealed collection container, unseal the container in front of the donor and request that the donor provide another sample. If the donor is unable to provide another sample at that time, proceed with “shy bladder” procedures. If the donor refuses to provide another specimen, this is a refusal per §40.191 (a) (2) fail to remain at the collection sire until the testing process is complete.

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