What if a customer experienced property damage as a result of the pressure increase?
If the water pressure at your property equals or exceeds 125 psi during the pressure increase in the affected areas, then for the 90-day period following the July 22 completion of the increase, Pennsylvania American Water will provide and pay for a contractor to repair any damage that occurs to the customer’s private service line up to the outside foundation of the building. In addition, if the water pressure at your property equals or exceeds 125 psi during the pressure increase in the affected areas, then for the 90-day period following the July 22 completion of the increase, Pennsylvania American Water will provide and pay for a contractor to repair damage that occurs to the customer’s internal water pipes and any water damage caused by leaking water pipes. This protection does not include damage to plumbing fixtures and appliances, such as hot water heaters, clothes washers, dish washers, faucets or shower heads. The company will file a claim with its insurer for consideration of t
