What if a customer disputes a transaction?
The MasterCard® and Visa® Card Associations govern the rules and regulations regarding disputed transactions. The best way to guard against liability is to wherever possible swipe transactions through a terminal, secure the cardholder’s signature, and receive an authorization. When the card is not present at the time of the transaction, the merchant assumes liability for any disputed charges. The risk management department is designed to help minimize your risk of chargeback. How do I receive my payment for transactions? Your account will be electronically credited for your MasterCard®, Visa®, Diner’s Card® and JCB® transactions to your business bank account. If you take American Express® and/or Discover®, these issuers will be responsible for crediting your account directly.
Related Questions
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- What if a customer disputes a transaction?
