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What if a CSW is in the field, screening a family for potential eligibility to DPSS programs, but needs to find out the correct DPSS office for the family to go to? What should they do?

April 26, 2017CSW dpss eligibility family field Needs potential Programs screening

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What if a CSW is in the field, screening a family for potential eligibility to DPSS programs, but needs to find out the correct DPSS office for the family to go to? What should they do?

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The County info line, 211, is operational 24 hrs can also provide the information, should the SAAMS clerk not identify the office via RAVS or Single Index when the DCFS 5122 is generated from CWS/CMS.