What if a consumer wants to take a day off, go on a vacation, or is ill?
Yes, a consumer may take a day off, go on a vacation, or call in sick. We ask that the consumer or a family member/provider contact us, or leave a message on our voice mail, as soon as they know that consumer will not be attending. We will adjust the transportation routes accordingly. A consumer may be paid for this time if their individual employer offers paid vacation or sick time.