What if a client name does not appear on the caseload list or on SCWs?
Agencies should contact the referrer (central intake unit or the recovery support coordinator) to make sure that the client has an authorization. If authorized, the agency should enter the services rendered online or submit SCWs for the services rendered, and the agency will receive payment for events for clients with authorization.
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- What if a client name does not appear on the caseload list or on SCWs?
