What if a client is eligible for expedited food stamps, but they lost their card?
If a client loses a card, they will need to contact customer service at 1-866-386-3071 for a replacement. So if a client is approved expedite and has a card previously, the benefits will be available on that card. However, if the client LOST the card, a new card WILL NOT automatically be mailed to them. The client will have to call customer service to request a new card, and the expedited benefits will be available immediately upon receipt of the new card. They have to wait 3-5 business days to receive the card from the vendor.