What if a change is resisted?
Change in the public arena is more complex because lines of authority are ambiguous and the capacity to sanction, positively or negatively, is more difficult. The constant that has to be addressed by public or private leaders is that resistance to change is natural. At the Public Governance Institute, we find that most efforts to change terminate early because leaders are not competent at resolving resistance. This resistance to change is a natural human characteristic, and will occur even in the event of positive change. In some areas of the world resistance is more pronounced, creating greater leadership challenges for the public sector. The Public Governance Institute exists to aid the public sector in addressing these challenges.
