What if a card is ever lost or stolen?
The card can be canceled and replaced by simply calling our Customer Service Center at either 866-770-2170 or 888-318-1680 – please refer to the cardholder agreement to confirm which number to use for the account – 24-hours a day, seven days a week. As long as the lost or stolen card is reported immediately, the recipient may not be responsible for any unauthorized charges. After the card has been canceled, we will send a replacement card with the remaining balance, minus a reissue fee (please refer to the Cardholder Agreement provided with your card) that will be deducted from the card balance.
