What Idiot Invented the Automated Phone System?
Another advantage to living in a smaller town is you can bypass most of those companies that have switched over to automated answering by simply driving to their office. There are some companies that aren’t local of course and that means I am subject to the lunacy of automated answering. I always love how as you push button after button to talk to someone to get an issue resolved how you always get,” Your call is important to us.” If the call was really important to them they would hire a couple people to actually pick up their phones so why feed us this crap that they care? I also love the “Please hold the line or press 1 or 2 or 534 to be rerouted to another computer until you can’t take it anymore and just give up. They also tell you to go online and get things handled at their website. That doesn’t do much good when you are calling your internet provider because you can’t get online does it? Their websites also are a morass of go here and then there, whoops not here go back, aren’t
