What hours is customer service available if I want to talk with a live agent?
Customer Service can be reached by phone or email. Monday – Friday (5am – 11pm) MST Saturday – Sunday (6am – 6pm) MST Phone: 1-801-383-1015 Email: cs@metropcsvisa.com Fax: 1-801-298-6404 Remember that you can manage your account by logging into your cardholder website at www.metropcs.com/visa and clicking on the View your Card Account.