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What hours are the BCBSKS Web site and IVR system available for use?

April 26, 2017bcbsks hours ivr system web site

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What hours are the BCBSKS Web site and IVR system available for use?

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This question is more easily answered by telling you when they’re not available. They are not available: • Tuesday-Saturday: midnight to 2:00 a.m.* • Sunday: 6:00 p.m. to midnight* *central time If you’re using the BCBSKS Web site for out-of-area claim status or eligibility inquiries, please know that some plans do not offer online inquiry capabilities from 12 midnight to 6 a.m. If you try to use the online system and the other plan isn’t up, you’ll get a message: “CANNOT PROCESS. ENTITY NOT REAL TIME.