What helps maintain long-term client relationships?
This was selected as Best Answer 1) Focus on your existing clients – they are already your business, so focus more energy on them. 2) Treat your clients with honesty, humor, and respect — and maintain it over time. If you are consistent with them, they will see you as dependable, credible, and trustworthy. 3) If you promise to send information or to follow up, do it 4) Connect – improve your relationships – be attentive – send notes, cards with personal greeting, etc. 5) Clients want to work with people who enjoy what they do… so the more fun you can have while providing strong outcomes, the longer your clients will stay. 6) Let your customers know you will be there even after the sale. Let them know they can come back to you whenever they need. 7) Get feedback – asking for their ideas shows that you care about their opinions and value their contributions. 8) Tell them about websites or books you find – sharing resources is a terrific way to build loyalty and satisfaction. 9) Consid