What have been the major changes in the VoIP/softswitch market over the past year?
One of the biggest changes is that VoIP has gone from pretty much a niche to close to mainstream in one key market the enterprise and from geek toy to credible niche in another consumer. On the enterprise side, one surprise is that Cisco, long shunned in the service provider community as having no voice experience, is a major player in enterprise voice, while in the consumer space Vonage has over 135,000 lines active and has nearly nationwide coverage in the United States and most of populated Canada.