What Has Happened to Customer Service by Retail Staff?
In these economically trying times for both businesses and individuals wouldn’t you think that protecting our jobs would be a main concern? Take for instance the situation with post offices in the UK. Over the years there have been thousands of closures of sub-post offices, mostly in the rural areas. This has been done in an effort to cut costs to the Post Office as many branches are losing money. So that local residents wouldn’t lose out some post office services have been made available in such places as libraries and pubs. Sadly some postmasters have spent some of their own money in making changes to their shops to improve trade only to be told the post office side is to close. That means they no longer receive a wage from the Post Office along with help toward their premises, so it has resulted in a lot of staff losing their jobs. Now, without going into the rights and wrongs of post office closures, I would have thought that those who work in existing post offices (and the same ap
