What has CIGNA HealthCare done to ensure Privacy compliance?
CIGNA HealthCare has done the following to support privacy compliance: • Appointed Dr. Allen Schaffer as our Privacy Officer and appointed a Security Officer. • Implemented procedures to protect member confidentiality and to address security breaches. • Trained all CIGNA HealthCare employees on privacy and security issues and procedures. • Implemented HIPAA-appropriate contract language for our business associates, vendors and subcontractors. • Obtained certification from TruSecure , an independent information technology security-certifying firm for our Internet (CIGNA.com) security policies, practices and safeguards. • Developed and implemented written disciplinary policies related to the use and disclosure of PHI, including employee sanctions for any employee who violates our policies.