What has been the recent change to the EB payment process?
Effective April 26, 2009, individuals must adhere to the following procedure for certifying for a State Extended Benefit (EB) payment. This procedure mandates that you: 1. Complete a work search form that documents three work search contacts for each week you request benefits, 2. Submit this form to the department prior to certifying for your weekly payments through TeleServe, and 3. Confirm that you have submitted this form when prompted by TeleServe (243-9600) each time you certify for payment. Teleseve is active only between 12:01 a.m. on Sunday to 7:00 a.m. on Monday and any time Monday through Friday from 5:00 p.m. to 7:00 a.m. You will receive the payments either via Electronic Payment Card (EPC) or via Direct Deposit into your checking or savings account. You determined your payment method at the time you filed your claim for regular benefits. If you decide to change your payment method, please notify the claims representative at the time you file for EB.