What has ArcSoft done to resolve the issue?
ArcSoft has verified the issue, found the cause, resolved the issue, provided patches and done extensive regression testing for all affected versions released to our hardware partners. What level of testing has been done to verify the patch update? ArcSoft has conducted extensive testing on target devices. Regression testing was done to ensure the quality of the patch update. What action does ArcSoft recommend for end-users to resolve the issue? Obtain the patch update as soon as possible and apply it. How can end-users obtain the patch? Via the hardware manufacturer or cellular service provider. If I have further questions who do I contact? Please contact your hardware manufacturer or cellular service provider. If I download and install what will happen to my device? It is likely the device will be reset to factory defaults. You should back-up your data before applying the patch, and then restore the data after applying it. Carefully follow the installation instructions from the hardw
