What happens with the feedback the user experience team collects?
The Oracle Applications User Experience (UX) team collects data both at customer sites and in Oracle’s usability labs. The UX team member who conducts these activities usually is working with a product development team on a new or enhanced application. The UX team member tabulates the data, analyzes it, and prepares a summary with recommendations. The whole development team then is briefed on the results, which is followed by a discussion about how best to implement the recommendations. The UX team member has two goals at these meetings: advocate for Oracle customers, and negotiate the best solutions within the objectives for the product and the constraints under which it must work.
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