What happens when you call the NHS Direct Wales textphone number?
When you call the NHS Direct Wales textphone number, if you don’t get a reply straightaway, please wait. Your call will be answered as soon as possible.You will be asked to give your name, address, phone number and the reason for your call . Depending on your reason for calling, a Nurse, Dental Health Adviser or Health Information Adviser will then continue with the call. Sometimes, especially during busy periods, an adviser may need to call you back.
