What happens when there is an emergency?
Blue Star PMC standing orders cover security and emergency situations. ON site staff are always contacted before the Property Manager. They are in a position to decide on the most appropriate course of action. If staff are unavailable, we provide an emergency pager number which is carried 24/7 by the on duty Manager. Although they may not be YOUR property manager, they will be a qualified person who will take the appropriate action. In all instances, police, fire or ambulance services should be called prior to paging the manager. When there is an urgent situation, the on site staff will contact the manager for guidance or reporting as needed.
