What happens when the Vitalect servers go down?
Vitalect has built redundancy into all its systems in order to minimize any system failures that could be perceived as customer outages. All components are proactively monitored and managed so that faults are detected before system outages. However, there may occasionally be system outages due to issues beyond our control. Since the application is managed by Vitalect for all customers, the people who best understand the architecture, installation, and design are immediately available to resolve any issues.
