What happens when the support ticket has been responded to and resolved?
When we complete a support request or ticket we close the ticket and send an resolution completion email to the respective client manager. Our helpdesk personal will complete/resolve all logged support issues to the best of their knowledge and capabilities. Our account manager will keep contact with you regularly to ensure our work is up to the standards promised to you.
Related Questions
- What happens when schools have only one secretary? What will IT do to support schools when the data clerk/secretary is being trained?
- What happens if I am also receiving benefits from Ontario Disability Support Program (ODSP) or Ontario Works (OW)?
- Can a patient have two support people, and what happens if there is conflict between the support people?
