What happens when The Public Trustee is appointed as the substitute decision maker?
If The Public Trustee is appointed to act as the substitute decision maker, he or she will assign a person called a Client Administration Officer (CAO). That person will be the contact on behalf of The Public Trustee. Please refer to the “A Client Guide to The Public Trustee’s Client Administration Section” for more information on what The Public Trustee will do if appointed as the substitute decision maker and how they make decisions.