What happens when the ProjectProgress database goes down?
A. ProjectProgress’s uptime numbers and average response times rival those of the best in the business – for both business and consumer sites. We know that your business depends on immediate access to the information you need, and we’re devoted to ensuring that it’s always available, quickly. ProjectProgress has built redundancy into all its systems in order to minimize any system failures that could be perceived as customer outages. All components of the ProjectProgress system are proactively monitored and managed so that faults are detected before system outages. ProjectProgress realizes there may occasionally be system outages due to issues beyond our control. ProjectProgress has established numerous escalation procedures to notify the proper personnel in the event of any system outage and remedy any issues as quickly as possible.
