What happens when the OnCampus™ database goes down?
A. University Solutions has built redundancy into all its systems in order to minimize any system failures that could be perceived as customer outages. All components of the OnCampus™ application are proactively monitored and managed so that faults are detected before system outages. University Solutions realizes there may occasionally be system outages due to issues beyond our control. University Solutions has established numerous escalation procedures to notify the proper personnel in the event of any system outage and remedy any issues as quickly as possible.
