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What happens when the investigation is completed?

April 26, 2017happens investigation

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What happens when the investigation is completed?

1 Answer

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We will inform you of the outcome of the Ombudsman’s enquiries or investigation. If your complaint is upheld, we will advise you of what steps the authority has agreed to take to resolve the problem. If your complaint is not upheld or if it appears that there is no prospect of resolution, we will explain why the Ombudsman has formed this opinion and what other action you may be able to take.