What happens when someone requests records from one office, but the records are held by another office? Can the request be ignored?
Because citizens often do not know the intricacies of how the government is organized or which department has control over which exact functions, it is still the duty of the records custodian to move the request along, either by telling the requester where the records are, or by making sure the request gets forwarded to the correct place. This may be true even when the records are in the physical possession of a private contractor.
