What happens when someone is referred?
This depends on the service the person has been referred to but a member of the hospice team will make contact to discuss what happens next. We try to respond as quickly as possible. We always ensure that the person being referred is aware and agrees with the referral taking place. If someone is very anxious then is can be helpful to come and look around on an informal basis and to meet some members of staff. Please do phone us if you feel this would be useful.