What happens when someone dials 911?
The Maumelle Fire Department and Police Department share a communications center, which is located in the Police & Fire Building at 100 Millwood Circle. When you dial 9-1-1, you will speak with a dispatcher who will determine what apparatus and/or personnel needs to be dispatched to handle your situation. If you are dialing 911 to report a medical emergency, you may be transferred to an Emergency Medical Dispatcher with Metropolitan EMS (MEMS), who will gather additional information. MEMS’ dispatchers are trained to provide medical care instructions over the phone so that first aid can be administered before the fire department or ambulance arrives on scene.
The Maumelle Fire Department and Police Department share a communications center, which is located in the Maumelle Police Department at 2002 Murphy Drive. When you dial 9-1-1, you will speak with a dispatcher who will determine what apparatus and/or personnel needs to be dispatched to handle your situation. If you are dialing 911 to report a medical emergency, you may be transferred to an Emergency Medical Dispatcher with Metropolitan EMS (MEMS), who will gather additional information. MEMS’ dispatchers are trained to provide medical care instructions over the phone so that first aid can be administered before the fire department or ambulance arrives on scene.
