What happens when I’m not home when the package arrives?
Perfect customer service is our top maxim. Because of this you receive right after dispatching your parcel an email with all relevant parcel information. You can easily track the way of your parcel with the tracking number. Should there be problems with the delivery we give you the telephone number of the parcel service so you can arrange for a new delivery date. However the safest way is to indicate right from the beginning a delivery address where you can be reached during the day. Otherwise leave a note for the parcel service and let them hand over your delivery to the friendly neighbour.
