What happens when an order is refunded or charged back?
The treatment of refunds and chargebacks are the same in the SwagVault Affiliate Program. If a refund or chargeback is issued on an order for which a commission has not been paid, the commission on that order is reduced to zero. At end of the month, that order is included for calculation of commission and is marked as paid afterwards. If a refund or chargeback is issued on an order for which a commission has already been paid, the amount of commission for that order will be deducted from the total commision amount calculated at the end of the month.
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