What happens when an inquiry is made about a facility licensed by PACFA?
Every inquiry is investigated and is of the utmost concern to the inspectors and veterinarians in CDA’s pet care program. The inquiry will be assigned to an inspector who will begin an investigation, typically within five days. That investigation can include researching the facility, gathering information from veterinarian and complainants, and an on-site inspection. If violations are found during inspections, the facility is assessed penalty points, which are used in part to determine risk based inspection classification.
