What happens when a user forgets their password or PIN?
GuardianEdge Hard Disk Encryption provides both self-help and Help Desk-assisted recovery for users who forget their password or PIN. Authenti-Check™ is a self-help, challenge and response feature that enables users to recover access to their machines through a combination of questions and answers that were defined during the user’s GuardianEdge Hard Disk Encryption registration process. Authenti-Check provides secure recovery without involving Help Desk or other administrative personnel, reducing the TCO for a GuardianEdge Hard Disk Encryption deployment. One Time Password is a Help Disk-assisted recovery feature that enables user to recover access to their machines even if they’ve forgotten their password or PIN and the answers to their Authenti-Check questions. One Time Password uses a secure challenge and response system based on public/private key cryptography to provide a user with one-time access to their machine.
