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What happens when a student logs into the wrong grade level?

April 26, 2017grade happens level logs student wrong

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What happens when a student logs into the wrong grade level?

1 Answer

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Posted

Anytime a student logs into the wrong grade level, please note the User ID and then call the Support Center toll free at 1-888-679-7058. We will be happy to reset the ID for you. Additionally, we understand that in some cases it may be better to remove the grade level section. We have noted this issue for our technical development staff, and they will work toward including this function in a future version of our product.