What happens when a patient gives misleading demographics information, for example a drug addict who is seeking to receive treatment from multiple organisations?
A. As a matter of DH policy, the NHS does not require a patient to verify their identity in order to receive NHS care. Although patients have the right to withhold their true identity, they should be made aware that if they do not give consistent information, their continuity of care may be compromised. If their record cannot be traced, then an NHS Number should be allocated. Where a patient gives incorrect information and fraud is suspected, this should be reported to Counter Fraud and Security Management Services (http://www.cfsms.nhs.
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