What happens when a customer responds by email to an email offer?
If it’s a question we know the answer to, we can respond; otherwise, we’ll forward it to you. Each email sent can include common information such as your hours of operation and business phone number, so email responses by customers should be minimal. We can get information from you when we set up your loyalty club in order to be able to answer the most common questions customers might ask to increase those questions we can answer.
