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What happens when a customer presses the Textcall button?

April 26, 2017button customer happens presses textcall

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What happens when a customer presses the Textcall button?

1 Answer

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Two things. First, a message will be sent to your mobile in a few seconds. Secondly, a message will be displayed on the customer’s browser confirming the message has been received. If they have submitted a message outside your usual hours of work the message will say so but you will receive notification in your email address so that you can return the call when you next are open for business.