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What happens when a consumer files a complaint with the Commissioner of Financial Regulation?

April 26, 2017Commissioner complaint consumer files financial happens regulation

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What happens when a consumer files a complaint with the Commissioner of Financial Regulation?

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Any consumer aggrieved by the conduct of a licensee may file a written complaint with the Commissioner who will investigate the complaint. If you are named in a consumer complaint, a Financial Examiner will contact you for a written response. A licensee’s books and records are subject to review during hte complaint investigation.